Our bicycle couriers deliver to your home or office within the City and County of San Francisco.
How long does it take to verify my recommendation?
After uploading your documents, please complete and schedule your first order. We will verify your Doctor’s recommendation prior to delivery.
What if I don’t have a medical recommendation?
Visit HelloMD to receive a consultation for $49. ALL patients must hold a current recommendation.
How soon will I get my order?
During the order process, you will schedule delivery in a 1-hour time window. You can check status on your Dashboard. You will also receive a text message alerting you when the courier is on their way.
Is the packaging child resistant?
Yes. Every order is delivered in our custom packaging, locally made in Oakland. The box can be recycled, composted, or reused by returning it to your courier.
Will you deliver at my work?
Yes. We are permitted to deliver to both home and business.
How will I know who is delivering?
All bicycle couriers wear an orange and white lapel pin of our logo and mascot, Walter.
Do you outsource your deliveries?
No. Every bicycle courier is a full- or part-time working member and patient with the Kind Courier Collective.
Is there a delivery fee?
A $15 delivery fee of is applied for orders under $40.
Is tipping required?
Tipping does a Karma good.
How much can I order?
28 grams of cannabis per order per patient
What do I need to show when the courier arrives?
Please show the government issued ID that was used to create your account.
Is Kind Courier licensed?
Yes. Kind Courier holds a Permit to Operate under a Medical Cannabis Dispensary License from the San Francisco Department of Public Health. We believe that compliance and transparency are key to your health and safety.
Is the medicine tested?
Yes. All medicine on our menu is independently tested in independent testing facilities. The majority of test results are available directly on our website.